This Privacy Policy explains how Exer Labs, Inc. (“Exer Labs,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you access or use the Exer Labs website (the “Website”).
This Privacy Policy applies only to the Website and does not govern Exer Scan or any regulated software applications, which are subject to separate agreements and policies.
1. Who We Are
Company Contact Information
Company: Exer Labs, Inc.
Address: 1873 South Bellaire Street, Suite 1420, Denver, CO 80222
Email: support@exerai.com
2. Scope and Applicability
This Privacy Policy applies to information collected through:
● Website pages and forms
● Contact requests, demo inquiries, and newsletters
● Analytics and usage tracking
This Policy does not apply to customer-hosted systems, mobile applications, or regulated products.
3. Information We Collect
3.1 Information You Provide
We may collect:
● Contact Identifiers including Name
● Email address
● Organization
● Inquiry or request details along with any other information you may enter into the Website
3.2 Automatically Collected Information
We may automatically collect:
● IP address
● Browser type and device information
● Pages visited and interaction/analytic data
● Cookies and similar technologies
4. How We Use Information
We use information to:
● Respond to inquiries and requests
● Provide information about Exer Labs
● Provide and improve the Website and Website functionality and performance
● Maintain Website security
● Comply with legal obligations
● We may de‐identify or aggregate personal information for analytics and improvement.
We will not attempt to re‐identify de‐identified data, and we require the same of our service providers.
● Provide Website analytics
We do not sell or share personal information collected through the Website for cross-context behavioral
advertising.
5. Cookies and Tracking Technologies
The Website may use cookies or similar technologies for essential Website functions and to enhance user experience and analyze Website usage. You may manage cookie preferences through your browser settings. We do not currently respond to browser ‘Do Not Track’ signals.
6. Information Sharing
We may share information:
● With service providers supporting Website operations
● Website analytics providers
● To comply with legal or regulatory requirements
● To protect the rights, safety, or security of Exer Labs
7. Data Security
We implement reasonable administrative, physical and technical safeguards designed to protect Website information including access controls, encryption in transit, and regular monitoring. However, no system can be completely secure.
8. Data Retention
Website information is retained only as long as necessary to fulfill the purposes described in this Policy or as required by law.
9. Individual Rights
California and Other U.S. State Privacy Rights. Depending on your state of residence, you may have the right to: (a) know/access specific pieces or categories of personal information we have collected about you; (b) request correction or deletion; (c) opt out of ‘sale’ or ‘sharing’ of personal information and targeted advertising; (d) limit the use and disclosure of sensitive personal information; and (e) be free from discrimination for exercising your rights. If we deny your request, you may appeal by replying to our decision email with ‘Appeal’ in the subject line. If you remain unsatisfied, you may contact your state attorney general.. Requests may be submitted to support@exerai.com. We will verify your request by matching information you provide with information we maintain and may request additional information as needed to protect your privacy.
10. Children’s Privacy
The Website is not intended for children under 13. We do not knowingly collect personal information from children through the Website.
11. Health Information Portability and Accountability Act (“HIPAA”)
The Website is not intended to receive Protected Health Information (“PHI”) as defined by HIPAA. Please do not submit PHI through Website forms. If you are a covered entity or business associate seeking to use Exer products or services that involve PHI, use of PHI will be governed by separate agreements (including, if applicable, a Business Associate Agreement).
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Material changes will be posted on the Website with a new “Effective Date.”
End of Exer Website Privacy Policy
